Buying with KnufKnuffels is easy and fun!
You can use the menu at the top of our website to easily specify the choice per product group. Through the menu that appears, you can filter the search.
You can filter the search by specifying a choice. Once you have found an item, click on 'Add to cart' in the clothing section and select the size before placing the item in the shopping cart.
In your shopping cart you can indicate how many items you want to receive from the item, by simply clicking on the '+' or '-' sign. Once you have made your choice, click on 'checkout'. You can then directly enter/check the details and go to the checkout screen...
You will then see the payment overview, in which it is possible to fill in a promotional code.
If your shipment is sent, if you have placed it before 23.00 hrs, you will usually receive it the next day, but we can't give a 100% guarantee on this.
Then choose a payment method and complete the order. After completion you will receive a confirmation email of the order.
Orders are shipped by default with (??).
Your order will be shipped in a nice box. You will receive the track and trace code by e-mail.
Orders that are ordered on workdays before 23.00 hours, you will usually receive the next workday in house, but we can not give a 100% guarantee on this. Orders placed on Saturday after 23.00 hrs and on 16:00 Sunday, will be shipped on Monday and offered on Tuesday.
If you have any questions or comments, we will of course be happy to help you with our customer service. We will be happy to help you throughout the ordering process. We can give you advice and guide you step by step in making your choice. You can call us for this on Monday to Friday between 9.00 am and 5.00 pm. You are most welcome! The phone number for this is 0850602910, for foreign customers this is 0031850602910.
The prices on our webshop are fixed prices including VAT. This is non-negotiable. The prices are given in euros and do include shipping costs. Only other countries than The Netherlands have a addittional fee for shipping
If you have any suggestions and/or improvements for our website or for processing the orders, please feel free to mail them to [email protected]